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Business verification covers KYB for a business and identity verification (KYC) for its representative. Individual merchants complete KYC with their personal tax details. The whole application lives in the Merchant verification section of the Settings → Setting up checklist — a fresh account starts here:
Payment setup on a fresh account — merchant verification at 0/4 with the corner progress card

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Choose an account type

The first step asks whether you are applying as a Business or an Individual. Both account types also provide product and support details. For a Business application, the registered address country is taken from the selected tax residency.
For Hong Kong addresses, the postal code may be left blank. For China, an Individual uses a citizen ID with 17 digits followed by a digit or X. A Business uses an 18-character Unified Social Credit Code.

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What you need

Prepare the following information before starting:
  • the registration details for your selected account type;
  • product name, an https:// website or product URL, and customer support email;
  • confirmation that the product is ready, pricing is publicly visible, and the intended use is ethical;
  • identity details, including legal name, date of birth, nationality, phone number, and residential address;
  • first and last name when applying as an Individual; and
  • a clear, non-empty passport image in JPG or PNG format, no larger than 10 MB.
You do not need to enter bank or payout account details to submit business verification.

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Application states

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Submit or update an application

1

Open Payment setup

In the Business view, go to Settings → Setting up. Actions that start, continue, or update the application lead here. While the application is under review, the Payout page offers Refresh status. A rejected application offers Contact support instead.
2

Choose Business or Sole proprietor

Under Application entity, select the type that matches the applicant.
3

Complete every section

Enter the registration, product, compliance, identity, and address information.
4

Upload the passport

Use a clear, unedited JPG or PNG image. Make sure the text and photo are readable.
5

Review and submit

Check names, dates, registration numbers, and addresses before submitting.
6

Respond to a request for information

If the status changes to More information required, open the application, correct the requested fields, upload a replacement document if needed, and submit again.

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After approval

Once every section is approved, the checklist shows Card / USD available and you can create Card / USD products and payment links:
Payment setup with merchant verification approved — Card / USD available
The verification items belong to one reviewed application. Editing any of them after approval sends the whole application back to review. Until it is approved again, new Card / USD products, payment links, and payout accounts are unavailable — existing payment links and payouts keep working.
Continue in Finance to add a payout account and manage payout requests.

Set up payouts

Add a US, UK, Hong Kong, Alipay, or China payout account and learn how payout requests are processed.