> ## Documentation Index
> Fetch the complete documentation index at: https://docs.anyway.sh/llms.txt
> Use this file to discover all available pages before exploring further.

# Billing Overview

> Understand Anyway pricing and billing

## Pricing Plans

<CardGroup cols={3}>
  <Card title="Free" icon="gift">
    **\$0/month**

    * 10,000 traces/month
    * 7-day retention
    * 1 project
    * Community support
  </Card>

  <Card title="Pro" icon="rocket">
    **\$49/month**

    * 100,000 traces/month
    * 30-day retention
    * Unlimited projects
    * Email support
    * Custom dashboards
  </Card>

  <Card title="Enterprise" icon="building">
    **Custom**

    * Unlimited traces
    * Custom retention
    * SSO/SAML
    * Dedicated support
    * SLA guarantee
  </Card>
</CardGroup>

## What Counts as a Trace?

A **trace** represents one logical operation, which may contain multiple spans. For example:

```
1 trace = user-request
├── span: validate-input
├── span: openai.chat.completions (LLM call)
├── span: process-response
└── span: save-to-db
```

This entire operation counts as **1 trace**, not 4.

## Usage-Based Pricing

For high-volume users, we offer usage-based pricing:

| Traces/month | Price per 1,000 traces |
| ------------ | ---------------------- |
| Up to 100K   | \$0.50                 |
| 100K - 1M    | \$0.40                 |
| 1M - 10M     | \$0.30                 |
| 10M+         | Contact us             |

## Billing Cycle

* Monthly billing on the anniversary of your subscription
* Usage calculated at end of billing period
* Overages billed at usage-based rates

## Payment Methods

We accept:

* Credit/debit cards (Visa, Mastercard, Amex)
* Bank transfer (Enterprise)
* Wire transfer (Enterprise)

## Viewing Your Bill

1. Go to the [Dashboard](https://app.anyway.sh)
2. Click **Settings** > **Billing**
3. View:
   * Current plan
   * Usage this period
   * Payment history
   * Invoices

## Changing Plans

### Upgrading

1. Go to **Settings** > **Billing**
2. Click **Change Plan**
3. Select new plan
4. Confirm payment method

Upgrades take effect immediately. You'll be charged a prorated amount for the remainder of the billing period.

### Downgrading

1. Go to **Settings** > **Billing**
2. Click **Change Plan**
3. Select new plan

Downgrades take effect at the end of your current billing period. Make sure your usage fits within the new plan's limits.

## Cancellation

To cancel your subscription:

1. Go to **Settings** > **Billing**
2. Click **Cancel Subscription**
3. Confirm cancellation

Your account will remain active until the end of the current billing period. Data will be retained for 30 days after cancellation.

## Invoices

Invoices are generated monthly and available in PDF format. They include:

* Billing period
* Plan charges
* Usage charges (if applicable)
* Tax (if applicable)
* Total amount

Download invoices from **Settings** > **Billing** > **Invoices**.

## Tax Information

* Prices are exclusive of tax
* Tax is calculated based on your billing address
* For EU customers: VAT is applied
* For US customers: Sales tax may apply based on state
* Tax-exempt? Contact support with documentation

## Questions?

<Card title="Contact Support" icon="headset" href="mailto:support@anyway.sh">
  Have billing questions? Our team is here to help.
</Card>

## Next Steps

<CardGroup cols={2}>
  <Card title="Usage Limits" icon="gauge" href="/billing/usage-limits">
    Understand and manage usage limits
  </Card>

  <Card title="Cost Tracking" icon="dollar-sign" href="/features/cost-tracking">
    Track your AI spend
  </Card>
</CardGroup>